Shipping Policy

Shipping Policy | Last Updated: March 25, 2025

Thank you for choosing VitalBound! We’re excited to have you as part of our community and are committed to making your shopping experience as smooth and reliable as possible. Here’s everything you need to know about how we process and ship your orders.

Shipping Overview

We proudly offer both domestic and international shipping to serve customers around the world.

Processing Time

• Order Handling: Orders are typically processed within 2 to 7 business days (excluding weekends and holidays).

Estimated Shipping Times (After Processing)

• Within the United States:

• 80% of orders arrive within 4–8 business days.

• 15% of orders arrive within 6–12 business days.

• 5% of orders may take over 14 business days.

• International Orders:

• Standard shipping usually takes between 7–20 business days depending on your location.

• Please note that shipping times can vary due to unforeseen circumstances.

• International Shipping:

• Standard international shipments typically arrive within 7–20 business days.

Note: Shipping timelines can vary based on your location and unforeseen circumstances.

Important Shipping Information

• Double-Check Your Address: Please make sure your shipping details are correct at checkout. Unfortunately, we can’t be responsible for delays or lost packages if incorrect information is provided.

• Order Processing Days: We process and ship orders Monday through Friday. Orders placed on weekends or holidays will be processed on the next business day.

• Shipping Costs:

• United States: Enjoy free shipping on all orders over $90.

• International Orders: Shipping fees are calculated at checkout based on the weight and size of your items.

• Shipping Fees:

• United States: Free shipping is available for all orders over $90.

• International Orders: Shipping costs are calculated at checkout based on the weight and size of your order.

Customs and Import Info

• Heads-Up on Customs Delays: Some countries, like Canada, Australia, the UK, and parts of Europe, have tightened customs procedures. Because of this, international deliveries may take a little longer. These delays are outside of our control, and we aren’t able to speed them up.

• Final Delivery: Once your package arrives in your country, your local customs and postal services take over. Any extra delays from customs are managed by your local authorities, not Vitalbound.

• We Appreciate Your Patience: We know it’s frustrating to wait, and we truly appreciate your understanding as we work with you to get your order delivered as quickly as possible.

Tracking Your Order

As soon as your order ships, you’ll receive a confirmation email with your tracking number. You can easily track your order using the link in the email or by logging into your account on our website.

Notice Regarding Holidays

Please be aware that during certain public holidays, shipping times may be affected. For example, orders placed between May 25 and June 5 will be shipped out by June 8. We appreciate your understanding and patience during these times.

Our Commitment to You

Your satisfaction is our highest priority. While we strive to deliver your order as quickly as possible, please note that delays caused by customs or other factors outside of our control must be managed by the appropriate authorities in your country.

Thank you for choosing Vitalbound. We appreciate your trust and continued support!