Frequently Asked Questions

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What is the estimated delivery time for my order?

Answer: The average delivery time for our products is 4–5 working days. Please note that exact delivery time may vary depending on your location and other factors.

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Will tracking information be provided for my order?

Answer: Yes, every order includes tracking. Once your package is prepared and scanned by the carrier, you'll receive an email with your tracking details so you can monitor its journey in real time.

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How can I track my order?

Answer: As soon as your order ships, we'll send you an email with your tracking number and a link to follow your shipment's progress every step of the way.

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How can I contact customer service?

Answer: If you need assistance, feel free to reach out to our support team at support@vitalbound.co. We're here to help with any questions, concerns, or order issues you may have.